Frequently Asked Questions
I've never done pilates before. Where do I start?​
We are proud of you for trying something new! The best place to start is with a private session. When working one-on-one with an instructor you will be well taken care of. Your instructor will be able to show you the ropes, and help create a Pilates routine that suits your anatomy. We have options available for new clients to try an introductory Pilates session. Choose either a prerequisite or intro private when booking. It is studio policy that you complete a minimum of one private session before attending any group sessions.
Do you offer Pilates education for students looking to become instructors?
Yes! Trainor Movement Co. is a STOTT PILATES Host Centre. We offer courses and workshops year round for new students looking to start their Pilates education, as well as existing certified instructors looking to fulfill CECs.
What is the cancellation policy?
To cancel or reschedule, please contact us with at least 24 hours notice. Please note, we do not offer refunds or returns on any product, package, or payment. All sales are final. However, if you give at least 24 hours notice of your need to cancel, we will credit your entire payment toward another purchase. If you do not cancel with at least 24 hours notice, you will lose any payments you have already made. If you have booked online and chosen the option to pay in person, you are obligated to pay when you arrive. If you do not cancel with at least 24 hours notice to an unpaid appointment, you will be subject to pay cancellation fees on your next visit. If your next visit is not yet booked you will be contacted and asked to pay your cancellation fee online.
If you would like to cancel or modify a reservation or appointment, click "Cancel."
"Late Cancel" appears when the online cancellation period has passed. This option can be used to allow another person to register in that availability.
What should I wear?
Whatever you feel comfortable in. Avoid zippers or buttons if you can. Socks or bare feet - no shoes on the equipment. Some people like leggings, some like sweatpants. We have tee shirts, tank tops, and sweat pants available for purchase in studio if needed. There are also two changing rooms located in the back of the studio if you wish to change when you arrive.
Where can i park?
There is plenty of street parking available on Union street in front of the studio. There is also street parking along Main street between Prior and Union, as well as along E Georgia street and Gore. Be sure to bring a loonie for the meter! We are also located directly on the Adanac bikeway, and are very close to the Main Street skytrain station.
What should I bring?
You are welcome to bring your own water bottle and towel. Please bring your own mask to wear in the studio. If you forget your mask we will have disposable ones for $1 at the reception.
Can I drop in and do my own workout?
Yes! Make use of our state of the art Pilates equipment on your own time. Personalize your own workout on your own schedule.
You must complete minimum 5 private sessions with an instructor prior to beginning self-guided sessions. This is to keep you safe on the equipment, and to start to build a program with an instructor. Subject to studio approval and availability.