Frequently Asked Questions
I've never done pilates before. Where do I start?​
We are proud of you for trying something new! The best place to start is with a private session. When working one-on-one with an instructor you will be well taken care of. Your instructor will be able to show you the ropes, and help create a Pilates routine that suits your anatomy. We have options available for new clients to try an introductory Pilates session. Choose either a prerequisite or intro private when booking. It is studio policy that you complete a minimum of one private session before attending any group sessions.
Do you offer Pilates education for students looking to become instructors?
Yes! Trainor Movement Co. is a STOTT PILATES Host Centre. We offer courses and workshops year round for new students looking to start their Pilates education, as well as existing certified instructors looking to fulfill CECs.
What is the cancellation policy?
We have a strict 24 hour cancellation policy. To cancel or reschedule any booking, you must give at least 24 hours notice. All cancellations made within 24 hours of the appointment are considered late-cancels, and you will be charged in full for the appointment being missed. No returns. No refunds. No exceptions. All sales are final. If you give at least 24 hours notice of your need to cancel, any payment made will be saved to your account for future use. If you have booked online, and cancel an appointment without a payment attached, your card on file will be charged accordingly.
What should I wear?
Whatever you feel comfortable in. Avoid zippers or buttons if you can. Socks or bare feet - no shoes on the equipment. Some people like leggings, some like sweatpants. We have tee shirts, tank tops, and sweat pants available for purchase in studio if needed. There are also two changing rooms located in the back of the studio if you wish to change when you arrive.
Where can i park?
There is plenty of street parking available on Union street in front of the studio. There is also street parking along Main street between Prior and Union, as well as along E Georgia street and Gore. Be sure to bring a loonie for the meter! We are also located directly on the Adanac bikeway, and are very close to the Main Street skytrain station.
What should I bring?
You are welcome to bring your own water bottle and towel. You are welcome to wear a mask during your class, and we have disposable masks available at the front desk if you forget.
Can I drop in and do my own workout?
Yes! Make use of our state of the art Pilates equipment on your own time. Personalize your own workout on your own schedule.
You must complete minimum 5 private sessions with an instructor prior to beginning self-guided sessions. This is to keep you safe on the equipment, and to start to build a program with an instructor. Subject to studio approval and availability.